Beta terms

Last updated November 6, 2026

1. Agreement

These terms are an agreement between you and Retail Native LLC (“Polytaste”, “we”, “us”), which operates Polytaste at polytaste.ai and through connections with AI assistants. By joining the beta or using Polytaste you agree to these terms and to our privacy policy. If you don't agree, please don't use Polytaste.

2. Who can use Polytaste

• You must be at least 18 years old and live in the United States.
• Wine and beer are available only if you are at least 21. You agree to give your real date of birth; we use it only to apply these rules.
• You may hold one personal account, and you are responsible for activity on it.

3. The beta

Polytaste is an early product offered free of charge during the beta. Features may be incomplete, change or be removed, and the beta may end. We'll give reasonable notice before closing the beta or your access when we can. If you send us feedback, we may use it to improve Polytaste without owing you anything for it.

4. What Polytaste does, and doesn't

• Polytaste learns your taste and ranks options for you, in the app and for AI assistants you connect. It is not a shop: we don't sell, buy, ship or deliver anything, and we don't place orders.
• Rankings are suggestions based on what you've told us. They aren't guarantees that you'll like something, and they aren't advice about allergies, ingredients, health, skin conditions or alcohol. Always check product labels and details with the seller.
• Prices, availability and product details come from shops and assistants, and may be wrong or out of date.

5. Connecting AI assistants

You choose which AI assistants can use Polytaste and for which categories. Assistants are products of other companies under their own terms and privacy policies; we don't control them and aren't responsible for what they do, including any purchases they make for you. Polytaste is independent and is not affiliated with or endorsed by the makers of those assistants. You can revoke an assistant at any time in the app.

6. Connecting your inbox

Connecting Gmail is optional. If you do, you authorise read-only access so we can find receipts and order emails from shops on our list, as described in the privacy policy. You can disconnect at any time, and the data that came from your inbox will be deleted. Your use of Gmail remains subject to Google's terms.

7. Purchases and commission

Rankings may include links to shops. If you buy through one, the shop may pay us a commission. This never affects how options are ranked; see How we stay neutral. Any purchase is between you (or your assistant acting for you) and the shop, under the shop's terms.

8. Beta research: comparison requests

To find out whether Polytaste really helps, and to improve it honestly, the beta includes a built-in comparison:

• For up to 1 in 5 ranking requests that an assistant makes for you (chosen at random, per request), we return the assistant's own order instead of our personalised one.
• Your hard rules still apply to those requests: things you never want, your budget limit, the format you asked for and age rules.
• We tell the assistant that the answer is not personalised, so it isn't presented as our recommendation.
• Requests for gifts are never part of the comparison. We still compute our own ranking in the background and compare which order led to things you kept and liked.
• This comparison applies only during the beta and is switched off at public launch.

If you don't want to take part, email privacy@polytaste.ai and we'll help you leave the beta.

9. Your data

You own the information you give us and your taste profile. You give us permission to store and process it only to run Polytaste for you, as described in the privacy policy. You can download or delete it at any time. We never sell it.

10. Acceptable use

You agree not to:

• use Polytaste for anyone else without their permission, or create fake accounts;
• try to extract other people's data, reverse-engineer profiles from rankings, or get around rate limits or access controls;
• use Polytaste to break the law or to buy alcohol for anyone under 21;
• disrupt, overload or probe the security of the service without our written permission.

11. Our rights

Polytaste's software, design and brand belong to Retail Native LLC. We give you a personal, non-transferable right to use Polytaste under these terms during the beta.

12. Ending

You can stop using Polytaste and delete your account at any time. We may suspend or end your access if you break these terms or to protect users or the service. When your account ends, we delete your data as described in the privacy policy.

13. Disclaimers

Polytaste is a beta provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement, and we don't promise the service will be uninterrupted or error-free.

14. Limitation of liability

To the extent the law allows, Retail Native LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for products you buy or what third-party assistants or shops do. Our total liability for any claim about Polytaste is limited to $100. Some laws don't allow these limits, so they may not apply to you.

15. Governing law

These terms are governed by the laws of the United States and of the state in which Retail Native LLC is organised, without regard to conflict-of-law rules. Before filing a claim, please contact us so we can try to resolve it informally.

16. Changes

We may update these terms. We'll post the new version here with a new date and, for material changes, tell you by email or in the app before they apply. If you keep using Polytaste after that, the new terms apply.

17. Contact

Retail Native LLC, operator of Polytaste
Email: privacy@polytaste.ai